About West Shore Parks & Recreation

West Shore Parks & Recreation is a community-driven organization located in Victoria, BC, committed to providing high-quality recreational programs and services. Our facilities are designed to promote health, wellness, and enjoyment for individuals and families of all ages. We pride ourselves on creating an inclusive and welcoming environment where employees and community members can thrive. Join us in delivering exceptional experiences at our beautiful aquatic facilities!

Position Overview

Under the general supervision of the Manager of Operations, and working in accordance with Society’s policies and procedures, the Facility Maintenance Supervisor is responsible for performing supervisory, administrative, and maintenance duties. This includes supervision of facility maintenance workers and cleaners involved in a 24-hour operation of cleaning and maintenance of public indoor recreational facilities which include: indoor sports court, childcare spaces, ice arenas, swimming pool, seniors’ facilities, food and beverage service areas, lounge, and other buildings on site. Prepares and amends work schedules; supervising and evaluating work performed ensuring the safety and performance standards are maintained at an acceptable level. Prepares reports as required.

In addition to good wages and an excellent benefits plan, regular status employees and their immediate family members are eligible for an annual facility membership valued at $1076. This includes access to the weightroom, fitness classes, pool, and skating rink!

Job Duties and Accountabilities

• Responsible for the supervision, leadership, and direction to all maintenance staff, including: staff recruitment, orientation, training, development, performance evaluation and motivation.
• Is the designated chief engineer of ammonia plants.
• Responsible for the overall appearance and condition of building facilities, including: indoor sports court, childcare spaces, ice arenas, swimming pool, seniors’ facilities, food and beverage service areas, lounge, and other buildings on site.
• Prepares and amends the work schedules of all maintenance staff, allocates staff to shifts in accordance with established procedures and the needs of program, and ensures time sheets are completed accurately.
• Inspects all facilities and equipment daily, notes repair work required, assigns to staff or co-ordinates repairs with Manager of Operations and checks on completion.
• Ensures facilities are ready and available for use as per the day sheet and master booking sheet schedules. 
• Requisitions cleaning materials, supplies, and other consumable items in accordance with the schedule.
• Maintains an inventory record of all equipment and stores and ensures that it is updated regularly and accounted for in accordance with established standards.
• Participates in the review of maintenance expenditures and the preparation of the annual budget.
• Ensures that work procedures are safe and in accordance with WCB and fire regulations; and that staff observe these procedures, and that unsafe, or potentially unsafe situations, are rectified and/or brought to the attention of the Manager of Operations.
• Ensures that appropriate building security procedures are in place and enforced by delegated staff.
• Liaise with user groups, maintenance employees, JDF staff, government agencies, and the public.
• Handles, and supervises the handling of chemicals and corrosive substances and materials in a safe and efficient manner.
• Monitors the operation of buildings physical plant, such as heating and hot water equipment, ice refrigeration equipment, and ice maintenance and resurfacing equipment to ensure that they are operating correctly within allowed parameters.
• Operates the ice refrigeration equipment adjusting controls, adding oil, and performing minor repairs as required, as well as ensuring a daily log is maintained.
• Supervises installation of ice at the beginning of the season and supervises ice maintenance throughout the season.
• Periodically performs skilled maintenance functions which are beyond the capability or availability of other staff.
• Performs all duties of maintenance workers as required.
• Performs other related duties as assigned.

Qualifications

• Two years post-secondary school or equivalent education/certifications in building maintenance, facilities management, or project management, public administration, or a related field, and 4 years’ experience in building maintenance servicing a pool, ammonia plant; writing reports, working with technical safety, and has established a full breath of the responsibility and understanding of a chief operating engineer in a recreation facility. An equivalent combination of education and experience may be considered.
• Minimum of two years’ experience, providing supervision, leadership, and direction to unionized staff, including motivating, training, development, performance management, and applying progressive discipline.
• Must posses a BC Refrigeration Operators certificate or better; and a Pool Operators Certificate level 1 and 2.
• Experience in managing large building/maintenance projects, including staffing, monitoring costs and final evaluation, providing problem solving along the way.
• Ability to maintain effective working relationships with departmental staff, the public, and outside agencies.
• Excellent interpersonal, customer service, and problem-solving skills.
• Strong leadership ability and demonstrated capability to supervise staff effectively.
• Ability to work in, and promote, a team approach and environment.
• Ability to work independently, to understand, and to carry out written and oral instructions, and to communicate effectively.
• Demonstrated ability to develop, monitor, and forecast budget requirements.
• Knowledge and experience with computers and general office software packages.
• Thorough knowledge of building maintenance, building cleaning, and the building trades.
• Experience in making and maintaining artificial ice rinks and operating ice refrigeration and pool equipment.
• Experience with building controls.
• Strong mechanical aptitude with a proven knowledge of the tools and equipment found in a recreational facility.
• Ability to handle chemicals, corrosive materials, and pressurized gases in a safe and efficient manner.
• Demonstrated ability to instruct others in building and equipment maintenance, and cleaning skills.
• Willingness to take ongoing training and upgrade education as necessary. Willingness and ability to perform all duties of facility workers as required.
• Sufficient physical strength and stamina to perform the required duties.
• A valid BC drivers’ license (Class 5) is required.
• 3rd or 4th class Power Engineer's certificate is an asset.
• Emergency First Aid certificate with CPR C/AED is an asset.

NOTE:  Due to WCB Regulations, steel-toed shoes are a requirement for this position.

A clear and current criminal record check (employer initiated) is a condition of employment and is the financial responsibility of the successful candidate.

Applications

Resumes and cover letters quoting competition 25-81 to be received prior to November 13th, 2025, at 12:00PM.

This is a union position. Only those candidates under consideration will be contacted.

Posted: October 27th, 2025.

Benefits for regular employees include the following:

• Annual Vacation: prorated based on 15 days per year and increases with years of service.
• Sick Leave: prorated based on 12 days per year and increases with years of service. Carry over provision from year to year, based on collective agreement.
• Personal Emergency & Family Leave: prorated based on 3 days per year.
• Extended Health & Dental: optional.
  • Glasses: $400 for glasses or surgery every 2 years.
• Basic Group Life Insurance: compulsory
• Accidental Death and Dismemberment: compulsory
• Long Term Disability Insurance: compulsory
• Participation in the Municipal Pension Plan: compulsory – plan for your retirement!
• Access to Employee & Family Assistance Program (EFAP): confidential counselling.
• Optional Dependent Life Insurance, Group Life Insurance, and Accidental Death & Dismemberment