Licensed Care Coordinator

Job No: WSPR2682
Location: Victoria

INTERNAL APPLICANTS ONLY 
SALARY: $41.44 - $46.95 per hour + an excellent benefits plan (2025 rates)
CLASSIFICATION: J15, Recreation Program Coordinator III
HOURS OF WORK: Monday to Friday 8:00AM to 4:00PM. 35 hours/week as needed to support operational requirements.
STATUS:       Regular full-time
CLOSING DATE: October 1st, 2026, at 12:00PM 
COMPETITION #: 26-82

About West Shore Parks & Recreation

West Shore Parks & Recreation is a community-driven organization located in Victoria, BC, committed to providing high-quality recreational programs and services. Our facilities are designed to promote health, wellness, and enjoyment for individuals and families of all ages. We pride ourselves on creating an inclusive and welcoming environment where employees and community members can thrive. Join us in delivering exceptional experiences at our beautiful recreational facilities!

Position Overview

Under the direction of the Manager of Recreation, the Licensed Care Coordinator is responsible for supervising, developing, promoting, implementing and administering licensed and non-licensed daycare, preschool, afterschool care programs and camps.

In addition to competitive wages and an excellent benefits plan, regular employees and their immediate family members receive a facility pass providing drop-in access to the weight room, fitness classes, pool, and skating rink. Employees also receive limited access to the golf course with this pass.

Job Duties and Accountabilities

  • Recruits, selects, monitors and schedules staff.
  • Conducts performance appraisals, and handles staff performance issues, i.e. progressive discipline.
  • Builds an effective program team. Provides mentorship for staff, departmental leadership, direction, and goal setting.
  • Leads and attends staff meetings, in-services and training as required.
  • Develops and ensures training and administrative systems are place.
  • Assess community needs through evaluation, focus groups, surveys, market research, etc.
  • Develops, initiates, and implements licensed and non-licensed childcare programs, ensuring licensed programs operate in accordance with the applicable act or licensing regulation.
  • Oversees enrolment processes and approves all new program offerings and facility use with manager.
  • Ensures facilities and staff, required for department, are in place and in compliance with company policies and licensing regulations.
  • Takes a leadership role on regional and community inter-agency committees and is the community liaison for the department.
  • Recruits and liaises and develops contracts with service providers to provide value added initiatives to programming.
  • Develops marketing initiatives and collaborates with corporate marketing plan and the committee.
  • Implements and monitors lease agreements with user groups.
  • Researches, writes, and applies for grants. Develops and initiates public/private partnerships and initiatives.
  • Develops and monitors overall budget for the department. Provides analysis of budget. Presents, defends, and is accountable for budget to management.
  • Oversees all expenditures for the department to ensure appropriate disbursement of funds.
  • Develops policies and procedures for daycare, preschool, afterschool care, and camps.
  • Develops the department’s annual goals and business plan with the manager.
  • Resolves major issues which require interpretation of policies and procedures.
  • Works with the manager to translate the Society’s strategic priorities into a department business plan; evaluates and monitors success.
  • Provides oral and written reports to the leadership team, the board and community groups as required.
  • Provides support with staff injury management activities such as incident investigations, applicable WorkSafe or other documentation, and return-to-work planning.
  • Other duties as required.

Qualifications

  • Undergraduate degree in Recreation Administration, Recreation and Health Education, Early Childhood Education, Community, Family and Child Studies or a related field from a recognized post-secondary institution, or equivalent combination of education and experience.
  • A minimum of five years experience in recreation programming which includes at least two years in an Early Childhood Education environment.
  • Strong background in programming policies, procedures, and Island Health Childcare Licensing regulations.
  • Demonstrated supervisory experience and leadership skills in program development, coordination, and evaluation is required.
  • Ability to maintain effective working relationships with departmental staff, the public and outside agencies.
  • Excellent interpersonal, customer service, and problem-solving skills. 
  • Demonstrated experience and ability to develop, monitor, and forecast departmental budget requirements.
  • Ability to maintain records and compile brief reports.
  • Ability to measure, interpret, and implement performance measures.
  • Ability to function effectively both independently, and as member of a multi-disciplinary team.
  • Ability to prioritize, organize, and multi-task to meet deadlines and program requirements.
  • Computer skills including proficiency in Microsoft 365, Outlook, and recreation specific software.
  • A current/valid Early Childhood Educator certificate is an asset.
  • Current Emergency First Aid and CPR C certificate is required.
  • A valid class 5 BC drivers’ license is required.

A clear and current criminal record check (employer initiated) is a condition of employment and is the financial responsibility of the successful candidate.

Applications

Resumes and cover letters quoting competition 26-82 to be received prior to October 1st, 2026, at 12:00PM.

This is a union position. Only those candidates under consideration will be contacted.

Posted: September 22nd, 2026

Benefits for regular employees include the following:

  • Annual Vacation: prorated based on 15 days per year and increases with years of service.
  • Sick Leave: prorated based on 12 days per year and increases with years of service. Carry over provision from year to year, based on collective agreement.
  • Personal Emergency & Family Leave: prorated based on 3 days per year.
  • Extended Health & Dental: optional
    • Glasses: $400 for glasses or surgery every 2 years.
  • Basic Group Life Insurance: compulsory
  • Accidental Death and Dismemberment: compulsory
  • Long Term Disability Insurance: compulsory
  • Participation in the Municipal Pension Plan: compulsoryplan for your retirement!
  • Employee & Family Assistance Program (EFAP): access to confidential counselling.
  • Optional Dependent Life Insurance, Group Life Insurance, and Accidental Death & Dismemberment
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About Us

West Shore Parks & Recreation operates 7 days a week, and employees may be required to work days, weekends, evenings and statutory holidays to meet operational requirements. West Shore Parks & Recreation Society (WSPRS) is pleased to offer a comprehensive benefit package for Regular full-time and part-time employees, and 14% in lieu of benefits coverage for Auxiliary employees. All employees are offered a complimentary pass to our facility for drop in use of the weightroom, pool, skating rink and some drop-in fitness classes. Limited use of the golf course is also included with the facility pass.